Friday, April 6, 2007

eBay Catalog may finally stop arriving... maybe

I received this email today from eBay Customer Support. I felt like it came out of the blue but it was appreciated none-the-less:

Thank you for writing eBay in regard to problems you've had trying to have your address removed from our mailing list due to it being addressed to a different person. I apologize sincerely that I was unable to respond sooner and I will be happy to help.

First, please know that I am mailing a copy of that mailing label to our Opt-out department today to have it removed as soon as possible. I dosee that your address is still on the old account of another member of eBay. I will also be contacting them to have them update that information on their eBay account. Either way, the mailings addressed to that other person at your address should cease very soon.

...

I am truly sorry for any frustration or inconvenience this may have caused you, but am very happy to help. It's important that your experiences with eBay are enjoyable.

Have a wonderful weekend!

Sincerely,
Sandy P.
eBay Customer Support

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