More on scam of A1AccessDirectory.com and A1 Access Directory

Here's a followup on a previous post about the business directory scam of A1AccessDirectory.com aka A1 Access Directory.

In early April, a lawyer representing us sent the company a Demand Letter via certified mail that contained these closing paragraphs:

Moreover, under the provisions of state and federal Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and related consumer statutes, we are hereby instructing you that you are to cease communicating with via mail and through telephone. Any further communication with my clients means my law office will seek legal remedies against A1 Access Directory. Further, I demand that you immediately discontinue collecting on the erroneous debt and that any reporting of such debt to a credit reporting agency be immediately withdrawn.

Lastly, if I do not receive a reprieve from A1 Access Directory within 15 days of the date of this letter, I will consider this matter fully resolved and close the case.

We also heard from the BBB of Upstate New York that "We regret to inform you that the company has not responded to your complaint." and they have closed the case. The non-response will be recorded on their BBB Review which as of this writing has a F rating and 22 documented complaints.

Then out of the blue, we received an email from the company:

Date: Tue, 04 May 2010 14:20:55 -0500
From: cs@a1accessdirectory.com
To: ******************
Subject: BBB Complaint ID: *********

Attention ***********,

A few weeks ago, we received your complaint that you filed against our company with the Better Business Bureau, Inc, on 4/1/2010.

After reviewing your complaint, it is clear that you misunderstood the whole situation as ******** did authorize the two-year online advertisement for ************* on 1/27/2010. The verbal authorization was already provided to you on 4/1/2010. Should you wish to hear it again, it will be made available to you upon request.

We would like to resolve this matter with you as soon as possible in order to close our books. A payment arrangement or a settlement offer can be reached with our customer service department or with our accounts receivable department.
You can reach us between 9:00 am EST - 6:00 pm EST, Monday to Friday.

We look forward to hearing from you at your earliest convenience.

Respectfully,

Nicole Sanders
Customer Service Manager
A1 Access Directory, Inc.
(866) 678-5522 ext. 24

The email has already been forwarded to said lawyer. The scam never ends!